Lean is a philosophy developed by Toyota with customer satisfaction
at it’s very core. Toyota believes, rightfully so, that they
exist to create value for their customers. With the end in mind, customer
value, the customer’s desired result must be achieved. In order
to achieve the right result, a process must be developed and followed
to achieve the desired result. Once developed, the process must be
continually scrutinized for improvement opportunities. As opportunities
for improvement are discovered, kaizen (improvement) events must take
place. It is only after kaizen events are engrained in the culture
and accepted as standard operating procedure can an organization claim
that it is a lean organization.
A Kaizen Event is an improvement targeted at a particular process
or problem within a limited timeframe. The thought behind organizing
such events is to take advantage of performance improvements that
can be implemented in a relatively short period of time (“quick
wins”). Companies in many countries have reaped significant
cost savings and quality improvements through such events.
As lean practitioners, we specialize in utilizing a lean approach
to help organizations drive continuous improvements throughout their
processes and organizations. We are so convinced that we can help
you implement measurable improvements utilizing this technique that
we forgo payment if we cannot show you the measurable improvement
in your targeted Key Performance Indicator (KPI).
For more information or free consultation, contact Art O’Donnell
at email@example.com or
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